Lifeline Chat is a service of the National Suicide Prevention Lifeline, connecting individuals with counselors for emotional support and other services via web chat. After you complete the short survey and agree to the terms of servicewe will connect you to a counselor. There may be a wait time to connect. If you navigate away from the chat or access a different iPhone application your connection may be lost. Thank you.
This person will listen to you, understand how your problem is affecting you, provide support, and share resources that may be helpful. Anyone who is depressed, going through a hard time, needs to talk, or is thinking about suicide can use the chat.
Is it confidential?
The chat counselors are here to listen and support you through whatever difficult times you may be facing. If you have trouble connecting to the chat service we encourage you to call the Lifeline at TALK The confidentiality and security of chats are ensured through the Lifeline chat software provider, which uses the same encryption and data protection standards required by major financial institutions to transact business with each other.
All of your communications are securely encrypted from your computer to ours. If a user is reported to Facebook for posting suicidal content, the content is reviewed by the Facebook Safety Team. If the user chooses to enter chat, he or she will be redirected to a site hosted by the Lifeline.
Security controls, including encryption and authentication, are in place to ensure the protection of any information submitted via chat. Additionally, the user who is given the opportunity to chat does not have to disclose any identifying information. If you or someone you know is in danger or Web chat line immediate medical attention, please call Crisis Chat has been a nationwide project that aims to improve access to mental health care. Crisis Chat has linked existing certified crisis call centers around the United States on one website platform, creating a service that will eventually route website visitors to the crisis center that serves their local area.
Crisis Chat has also provided essential emotional support and crisis intervention services to millions of people who are Web chat line, despairing or thinking about suicide. Since about 20, people visit our chat per month, there is a possibility that you will wait in a queue.
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Other ways to access crisis support
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Helpful Resources Explore these resources while you wait. Get Resources for Yourself.
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